Charges and Authorizations

Charges are only billed to your credit card once your items ship from our warehouse. You will be charged for the total order at the time of the first shipment, even if your items will be shipped at several different times. When you place an order on our site, an authorization is placed on your funds in the amount of your order. An authorization is a communication from your bank to our payment system letting us know your card is valid and the required funds are available. On your bank statement these authorizations may show as “pending,” but please keep in mind they are not charges. They are only authorization requests and will only result in a charge when your items ship.

Please note that credit card companies may differ in how long authorizations are held.

Check Payments

We accept check payments for orders totaling over $500. Please note: once we receive the check there will be a 5 business day waiting period prior to processing your order as your check clears. To expedite the waiting period, you may send a certified check for payment. We can begin processing your order as soon as a certified check is received. If you are interested in paying by check, all you need to do is continue through the checkout process and click on “Alternate Payment” located in the “Credit Card Information” box on the Review Order page during checkout. This will give you our account information to transfer the funds for the order and also get the order placed. You can also contact Customer Service (Day Time: 01-402-671-3929, Night time: 01-402-812-5616) after the order is placed if you’d like to mail a check, certified check, or wire transfer. Please note the order will be on hold until funds are received.

Credit Card (Preferred Method)

We ask that all orders be placed online via credit card payment. From the shopping cart, you have the option to check out using our secure server. We accept all major credit cards including MasterCard, Visa, American Express and Discover.

Currency

All of our pricing is listed in US dollars. When ordering outside of the United States, the funds are converted to the local currency of the ordering country on your credit card statement. Since we only charge items as they are shipped, the rate of exchange is adjusted at the time your order is shipped, and not when the order is placed. Credit card companies may charge a currency conversion fee. Please contact your bank for further details.

Leasing

For now, we do not offer leasing on any orders.

Prepaid Credit Cards

Most prepaid credits are accepted. Please note that all credit card companies have differing policies for how long authorizations are held. Please contact your credit card company with any questions.

Purchase Orders

We do accept Purchase Orders for the customers within the USA in condition of Before Shipment Credit Facility. All other orders must be placed online and paid for in full at the time of purchase. Our preferred method of payment is via credit card through our secure server, but if your order is over $500 you may pay by check or wire transfer.

Wire Transfers

We accept payments by wire transfer for orders totaling over $500. For more information, please email us at info@gurungbrothers.com and one of our Customer Service Specialists will be happy to assist you.